Please note we have had a change to our shipping policy. You will select your shipping service on your first order each week. You will not be charged any additional shipping on subsequent orders. Please scroll down for more information.
Our photos and videos were taken within the past 48 hours. We've had rainy, overcast weather over the past two days. We took the photos for this upload in between storms, so as a result our photos/videos may be darker than they typically are (and at times you may hear wind blowing on the videos, so it might be easier to watch these with the volume down this week). This plant was listed to our site on December 11th, 2021. Plants shown may be exhibiting winter stress coloration.
Cedar Creek Farmhouse Identification Number: 12112117 (you will find this number on the ID stake shipped with your plant. You can type the ID # in our search bar at any time to review the our original photos and item description).
Is the the plant shown the exact plant I am purchasing?
Yes, this is the exact plant you will receive! We photograph every plant individually on our uploads. We take great pride in hand picking for quality what we showcase each week. This plant is in house and it has been checked for quality and is ready to be shipped.
Is this plant stressed?
If the succulent shown is vibrantly colored, then she is likely exhibiting stress coloration. In order to keep these colors make sure your succulent has bright UV exposure and cooler temps. As the plant establishes in its new home her stress colors may fade a little, however the colors shown here are a natural reaction to her most recent growing conditions.
Help! This is the plant I requested!
Please do not worry! We plan our CCF uploads out a few weeks in advance. The plants shown here were already selected for this upload before you made your request. We curate each upload to showcase a wide variety of plants and colors each week (the inventory for this upload was picked out weeks ago). If you requested this cultivar we still have a hand-picked one on the way for you and we'll let you know as soon as it arrives at Cedar Creek Farmhouse.
Do you accept order cancellations?
No, so please make sure you truly want this plant before you checkout. We have a very rigorous shipping schedule and we cannot accept cancellations. We do, however, offer a satisfaction guarantee. If you purchase this plant and she doesn't strike your fancy simply let us know within 3 days of receiving your package. We will issue you a complimentary return label. Once your plant is received back at CCF, we will issue store credit for the purchase price. If you would like to send your plant back please contact us at: email@example.com
When and how do you ship?
We ship every Tuesday. If you select UPS your plant should not be in a box for longer than 3 days (we use 2-Day service to the West Coast). We cannot be held responsible for late USPS shipments,(if you select USPS you are accepting the risk of lost/delayed packages).
Where can I add a heat pack?
Our heat packs are (and always have been) complimentary.
We feel that it is our responsibility to get your purchase to you safely. That said, heat packs are only necessary if your local temperatures are going to below 32°F for an extended period of time. Heat packs are rated to warm a 12' square box up by 20 degrees, so they can do more harm than good if they are not needed. We will position the heat pack away from the plants inside the box to protect the plants. Our heat packs were purchased on October 20th, 2021 (so they're nice and fresh) and they are rated for 96 hours. Not all heat packs work perfectly every time, there are no guarantees when using heat packs, but we sincerely do our best to protect your plants. You may add a heat pack here